This privacy policy sets out how FifthLevelCoaching.IE uses and protects any information that you give when you use this website. FifthLevelCoaching.IE is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. FifthLevelCoaching.IE may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

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We may collect the following information:

• Name

• Contact information including email address and phone number

• Demographic information such as postcode, preferences, and interests

• Other information relevant to the customer and shared with their consent

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For the exhaustive list of cookies, we collect see the List of cookies we collect section.

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What we do with the information we gather

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We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We use the information to send booking confirmation/reminder emails, one-to-done discussion appointments, automated emails, etc.

• We may also use the information to customise the website according to your interests.

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Security

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We are committed to ensuring that your information is secure. To prevent managerial procedures to safeguard and secure the information, we collect online. Please see the privacy policies for the platforms we use: Wix.

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How we use cookies

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A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

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Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website

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Links to other websites

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This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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Controlling your personal information

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You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@FifthLevelCoaching.IE.

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We do not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

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You may request details of personal information which we hold in accordance to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). If you would like to exercise your rights listed below please email us at info@FifthLevelCoaching.IE.

1. The Right to Information

2. The Right of Access

3. The Right to Rectification

4. The Right to Erasure

5. The Right to Restriction of Processing

6. The Right to Data Portability

7. The Right to Object

8. The Right to Avoid Automated Decision-Making

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If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.